Privacy Policy
How we handle your data. Straight talk, no legal fog.
This policy explains what data Hydbook collects, why we collect it, and what we do with it. We keep it plain. If anything is unclear, message us on WhatsApp and ask.
1. What we collect
We collect only what we need to run your account and process bets:
- Account details - name, email, phone, and password you set at sign-up.
- Transaction data - deposits, withdrawals, and the payment method used.
- Betting activity - the bets you place, stakes, odds, and results.
- Technical data - device type, browser, and general location for security and fraud checks.
2. Why we collect it
We use your data to open and run your account, process deposits and withdrawals, settle bets, confirm you are 18 or over, prevent fraud, and answer your support messages. We do not collect data for the sake of it.
3. Payment information
Deposits move over UPI, GPay, PhonePe, Paytm, BHIM, Net Banking, and IMPS. Payments are handled through the payment provider you choose. We do not store your full card number or bank credentials on our servers. We keep the transaction reference so we can match a payment to your account.
4. How we protect it
We use standard security measures to guard your data, including encryption in transit and access controls on our side. No system is perfectly secure, and we do not claim otherwise. Keep your password private and do not share your login. If you think your account is compromised, message us at once.
5. Who we share it with
We do not sell your data. We share it only where needed to run the service: payment providers to process transactions, and authorities where the law requires it. We do not hand your betting history to advertisers.
6. Cookies
We use only the cookies needed to keep you logged in and to keep the site working. We do not run a wall of third-party trackers. Your browser lets you block or clear cookies, though some features may stop working if you do.
7. How long we keep it
We keep your data for as long as your account is open and for any period the law requires after that, mainly for financial and anti-fraud records. When we no longer need it, we remove or anonymise it.
8. Your rights
You can ask us what data we hold on you, ask us to correct it, or ask us to close your account. Message us on WhatsApp with your request. We may need to confirm your identity first. Some records we must keep by law even after an account is closed.
9. Children
Hydbook is for adults 18 and over. We do not knowingly collect data from anyone under 18. If we learn an account belongs to a minor, we close it and remove the data.
10. Changes to this policy
We may update this policy as the service changes. The date at the top shows the latest version. Continued use of Hydbook after a change means you accept the updated policy.
11. Contact
Questions about your data or this policy? Reach us on WhatsApp or through the contact page.